Worldwide delivery from France

Worldwide delivery from France

Returns and shipping policies

Return Policy

Is your product not suitable for you?

You have the option to return the item to us, in its original condition, by postal mail within 14 days of receiving your order.

Before any shipment, contact us by email: info@homeinvasion.fr  by indicating your order number and the products you wish to return.

"After checking the products, you will be automatically refunded (within 14 days of receiving the return package), using the same payment method used to place your order. Products are not exchanged."

  • Custom products cannot be returned.
  • For spare parts, products must be in their original condition (not degreased, not altered). Parts with individual packaging must be in their original packaging.

Return shipping costs are your responsibility.

"Returns" address:

Home Invasion (PJMAD EURL)
Returns
1029 Chaumontet Road
74330 Poisy
FRANCE

 

Delivery Policy

Carriers

Pays Carrier Relay
FR DPD DPD (Pickup)
Other countries DPD / Colissimo Mondial Relay (InPost) / Shop2Shop (by Chronopost)

Delivery times

Country: France
Product type Delivery method Preparation time Transport time delivery time
All parts Relay 0 to 3 days 1 to 2 days 1 to 5 days
All parts Residence 0 to 3 days 1 to 2 days 1 to 5 days
Tubes > 90cm Residence 0 to 3 days 1 to 2 days 1 to 5 days
Tubes > 200cm Residence 0 to 3 days 1 to 2 days 1 to 5 days
Assembled products Home and Relay 0 to 5 days 1 to 2 days 1 to 7 days
Countries: Germany, Netherlands, Spain
Product type Delivery method Preparation time Transport time delivery time
All parts Residence 0 to 3 days 2 to 3 days 2 to 6 days
All parts Relay 0 to 3 days 3 to 6 days 3 to 9 days
Tubes > 90cm Residence 0 to 3 days 2 to 3 days 2 to 6 days
Tubes > 200cm Residence 0 to 3 days 2 to 3 days 2 to 6 days
Assembled products Residence 0 to 5 days 2 to 3 days 2 to 6 days
Assembled products Relay 0 to 5 days 3 to 6 days 3 to 9 days
Other Countries in Europe
Product type Delivery method Preparation time Transport time delivery time
All parts Residence 0 to 3 days 3 to 5 days 3 to 8 days
All parts Relay 0 to 3 days 3 to 6 days 3 to 9 days
Tubes > 90cm Residence 0 to 3 days 3 to 5 days 3 to 8 days
Tubes > 200cm Residence 0 to 3 days 3 to 5 days 3 to 8 days
Assembled products Residence 0 to 5 days 3 to 5 days 3 to 10 days
Assembled products Relay 0 to 5 days 3 to 6 days 3 to 11 days

Delivery times are calculated by adding the preparation time and the transport time..

Shipping costs

The actual costs can only be calculated after providing the delivery address based on the Weight.

Free Shipping Conditions

In France:

  • Shipping costs are free for purchases over €100 in Relais (Package < 100 cm)
  • Shipping costs are free for purchases of €200 or more for home delivery.

In Germany:

  • Shipping costs are free for purchases over €200 in Relay (Package < 100 cm)

In Spain, Italy, Netherlands, Portugal

  • Shipping costs are free for purchases over €300 in Relais (Package < 100 cm)

Shipping costs applicable in other cases:

Shipping costs (up to 30 kg,)
Pays Mode / Carrier Weight range Rates (€)
France DPD Domicile 0–0.25 kg 6.00
France DPD Domicile 0.25–0.5 kg 8.04
France DPD Domicile 0.5–0.75 kg 8.16
France DPD Domicile 0.75–1 kg 9.48
France DPD Domicile 1–2 kg 12.24
France DPD Domicile 2–3 kg 12.84
France DPD Domicile 3–4 kg 14.04
France DPD Domicile 4–5 kg 14.76
France DPD Domicile 5–6 kg 15.48
France DPD Domicile 6–7 kg 16.32
France DPD Domicile 7–8 kg 17.28
France DPD Domicile 8–9 kg 17.52
France DPD Domicile 9–10 kg 17.88
France DPD Domicile 10–11 kg 18.36
France DPD Domicile 11–12 kg 18.84
France DPD Domicile 12–13 kg 19.56
France DPD Domicile 13–14 kg 20.28
France DPD Domicile 14–15 kg 21.00
France DPD Domicile 15–16 kg 21.72
France DPD Domicile 16–17 kg 22.44
France DPD Domicile 17–18 kg 22.80
France DPD Domicile 18–19 kg 23.16
France DPD Domicile 19–20 kg 23.64
France DPD Domicile 20–25 kg 27.36
France DPD Domicile 25–30 kg 31.68
France DPD Relay Point 0–0.5 kg 7.32
France DPD Relay Point 0.5–1 kg 7.44
France DPD Relay Point 1–2 kg 7.80
France DPD Relay Point 2–3 kg 8.16
France DPD Relay Point 3–4 kg 8.52
France DPD Relay Point 4–5 kg 8.88
France DPD Relay Point 5–6 kg 9.24
France DPD Relay Point 6–7 kg 9.60
France DPD Relay Point 7–8 kg 9.96
France DPD Relay Point 8–9 kg 10.32
France DPD Relay Point 9–10 kg 10.68
France DPD Relay Point 10–11 kg 11.04
France DPD Relay Point 11–12 kg 11.40
France DPD Relay Point 12–13 kg 11.76
France DPD Relay Point 13–14 kg 12.12
France DPD Relay Point 14–15 kg 12.48
France DPD Relay Point 15–16 kg 12.84
France DPD Relay Point 16–17 kg 13.20
France DPD Relay Point 17–18 kg 13.56
France DPD Relay Point 18–19 kg 13.92
France DPD Relay Point 19–20 kg 14.28
Germany DPD Domicile 0–1 kg 13.86
Germany DPD Domicile 1–3 kg 16.80
Germany DPD Domicile 3–5 kg 18.36
Germany DPD Domicile 5–8 kg 20.52
Germany DPD Domicile 8–10 kg 21.96
Germany DPD Domicile 10–15 kg 25.56
Germany DPD Domicile 15–20 kg 29.16
Germany DPD Domicile 20–25 kg 32.76
Germany DPD Domicile 25–30 kg 36.36
Germany Chronopost Parcel Shop 0–1 kg 4.70
Germany Chronopost Parcel Shop 1–2 kg 6.18
Germany Chronopost Parcel Shop 2–3 kg 9.30
Germany Chronopost Parcel Shop 3–5 kg 10.80
Germany Chronopost Parcel Shop 5–7 kg 12.60
Germany Chronopost Parcel Shop 7–10 kg 14.94
Germany Chronopost Parcel Shop 10–15 kg 18.96
Germany Chronopost Parcel Shop 15–20 kg 23.10
Germany Chronopost Parcel Shop 20–30 kg 34.26
Spain / Portugal Mondial Relay Pickup Point 0–10 kg 9.68
Spain / Portugal Mondial Relay Pickup Point 10–15 kg 12.10
Spain / Portugal Mondial Relay Pickup Point 15–30 kg 18.15
Spain / Portugal SEUR / DPD Home Delivery 0–1 kg 14.52
Spain / Portugal SEUR / DPD Home Delivery 1–2 kg 16.94
Spain / Portugal SEUR / DPD Home Delivery 2–3 kg 19.36
Spain / Portugal SEUR / DPD Home Delivery 3–30 kg 22.99
Italy BRT Bartolini Domicile 0–1 kg 14.64
Italy BRT Bartolini Domicile 1–2 kg 17.08
Italy BRT Bartolini Domicile 2–3 kg 19.52
Italy BRT Bartolini Domicile 3–30 kg 23.18
Italy Chronopost Pickup Point 0–2 kg 8.54
Italy Chronopost Pickup Point 2–3 kg 12.20
Italy Chronopost Pickup Point 3–5 kg 14.64
Italy Chronopost Pickup Point 5–7 kg 17.08
Italy Chronopost Pickup Point 7–10 kg 19.52
Italy Chronopost Pickup Point 10–15 kg 25.62
Italy Chronopost Pickup Point 15–20 kg 30.50
Italy Chronopost Pickup Point 20–30 kg 50.02
The Netherlands Mondial Relay Pickup Point 0–1 kg 7.75
The Netherlands Mondial Relay Pickup Point 1–3 kg 10.25
The Netherlands Mondial Relay Pickup Point 3–5 kg 16.12
The Netherlands Mondial Relay Pickup Point 5–10 kg 18.00
The Netherlands Mondial Relay Pickup Point 10–20 kg 26.40
The Netherlands Mondial Relay Pickup Point 20–30 kg 33.00
The Netherlands Home delivery 0–1 kg 13.86
The Netherlands Home delivery 1–3 kg 16.80
The Netherlands Home delivery 3–5 kg 18.36
The Netherlands Home delivery 5–8 kg 20.52
The Netherlands Home delivery 8–10 kg 21.96
The Netherlands Home delivery 10–15 kg 25.56
The Netherlands Home delivery 15–20 kg 29.16
The Netherlands Home delivery 20–25 kg 32.76
The Netherlands Home delivery 25–30 kg 36.36


Non-delivery declarations

In case of an incident during delivery or non-delivery of your package, please contact us within 7 days. In case of a delivery dispute, the claims process with the carrier may take up to 30 days.

Rupture de stock

In case of stock shortages or quality issues with the items in stock, your order may be shipped in multiple packages on different dates. In the exceptional case where the issue could not be resolved within the announced maximum delivery time, we will offer you a new delivery time or a refund for the missing items and associated shipping costs.